Accounts Payable & Customer Service Representative

Colorado Springs, CO 80915 | On-Site | Contract-to-Hire
$28.00–$30.00/hour

About Our Customer

Our customer is an established Colorado-based company serving homeowners, builders, and construction professionals. The organization is known for providing high-quality products and service while maintaining a professional, collaborative, and growth-oriented work environment.

Due to continued growth and an upcoming employee medical leave, our customer is seeking an Accounts Payable & Customer Service Representative for an immediate-start, contract-to-hire opportunity.

Description of the Position

This position offers a unique opportunity to join the organization in an Accounts Payable capacity before transitioning into a long-term Customer Service role.

The selected candidate will start immediately to train alongside the current Accounts Payable Specialist before that employee begins leave. During the leave period, this individual will provide full Accounts Payable coverage.

When the Accounts Payable Specialist returns in early January 2027, the person hired will transition into the Customer Service Representative position, which is open due to company growth.

The organization's busiest season is November through February, making dependability and consistent attendance especially important.

Hours:  Monday through Friday, 8:00 a.m. to 5:00 p.m.

Initial Accounts Payable Responsibilities

• Provide high-volume, full-cycle Accounts Payable coverage during an employee medical leave.
• Code, match, batch, and process invoices accurately.
• Assign expenses to the appropriate jobs, customers, budgets, and cost categories.
• Reconcile purchase orders with product shipments and invoices.
• Prepare check runs of approximately 50 checks per run.
• Research and resolve invoice and payment discrepancies.
• Maintain accurate and organized AP documentation.
• Use ERP system and Microsoft Excel to process and track Accounts Payable activity.
• Perform high-volume data entry with a strong focus on accuracy.

Customer Service Responsibilities

Following the Accounts Payable coverage period, responsibilities will transition to Customer Service and include:

• Answer inbound calls from homeowners, builders, and other customers regarding installation and service scheduling.
• Provide professional, patient, and solutions-focused customer service.
• Coordinate with building departments to pull, track, extend, and close permits.
• Monitor builder portals for new installation and service requests.
• Enter technician notes into Excel-based job tracking systems.
• Upload and organize jobsite photographs within appropriate job and address files.
• Maintain accurate records and documentation.
• Manage multiple priorities while responding to changing customer and scheduling needs.

Qualifications & Requirements

• 2+ years of Accounts Payable and/or Customer Service experience preferred.
• Experience with high-volume, Accounts Payable.
• Strong invoice coding, matching, reconciliation, and check-run experience.
• Strong data entry skills with a high level of speed and accuracy.
• Experience with an ERP highly preferred
• Working knowledge of Microsoft Excel and general Microsoft Office applications.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Ability to remain calm and professional while handling challenging customer situations.
• Ability to manage a high volume of calls and shift priorities throughout the day.
• Strong problem-solving skills.
• Dependable, team-oriented, and comfortable working independently.
• Construction, home services, builder, or similar fast-paced industry experience is preferred.
• Experience with permits, builder portals, or service scheduling software is a plus.

Pre-Employment Requirement

A background check is required for this contract-to-hire opportunity.

Financial Talent Group provides equal employment and recruiting opportunities to all employees, applicants, and recruits for employment for Financial Talent Group and in recruiting employees for its clients, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.